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    AUTO GLASSARLINGTON TEXAS
    Veteran & Black-Owned(682) 237-6275

    Privacy Policy

    Last Updated: 10/1/2026

    1. Introduction

    Auto Glass Arlington Texas ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

    2. The Data We Collect About You

    We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

    • Identity Data includes first name, last name, username or similar identifier.
    • Contact Data includes billing address, delivery address, email address and telephone numbers.
    • Vehicle Data includes vehicle year, make, model, and VIN (Vehicle Identification Number) necessary for providing accurate quotes and services.
    • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

    3. How We Use Your Personal Data

    We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

    • Where we need to perform the contract we are about to enter into or have entered into with you (e.g., providing auto glass repair services).
    • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
    • Where we need to comply with a legal obligation.
    • To communicate with your insurance provider on your behalf if you are filing a claim.

    4. SMS Opt-In & Communication Policy

    By providing your phone number and opting in via our website forms or chat widget, you consent to receive text messages from Auto Glass Arlington Texas regarding your service requests, quotes, appointments, and general inquiries.

    CRITICAL PRIVACY NOTICE REGARDING SMS: We do not share, sell, or rent your SMS opt-in data, phone numbers, or consent information to any third parties or affiliates for marketing purposes. Your mobile information is kept strictly confidential and is used solely for direct communication between you and Auto Glass Arlington Texas.

    5. Cookies & Tracking Technologies

    Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our audience is coming from. We use Google Analytics and other essential cookies to ensure our site functions properly. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

    6. Data Security Practices

    We have put in place robust security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. All data transmitted through our website is encrypted using Secure Socket Layer (SSL) technology. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a strict business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

    7. Your Legal Rights

    Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

    • Request access to your personal data.
    • Request correction of the personal data that we hold about you.
    • Request erasure of your personal data.
    • Object to processing of your personal data.
    • Unsubscribe or Opt-out: You can opt out of SMS communications at any time by replying "STOP" to any message you receive from us. You can opt out of email communications by clicking the "unsubscribe" link at the bottom of our emails.

    8. Contact Us

    If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:

    • Email: info@autoglassarlingtontexas.com
    • Phone: (682) 237-6275
    • Address: 1400 W Interstate 20, Arlington, TX 76017